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Vertical · Logistics & Transportation

Logistics technology that moves every parcel.

An API-first parcel and logistics stack, 30+ ready-built carrier integrations and the engineering team behind them. Built with couriers, postal operators and 3PLs across the GCC and Europe.

30+Carrier integrations, ready built
15+Modules in one fulfilment platform
40%+Cloud spend saved for a global logistics company
The challenge

What slows logistics operators down

Modern logistics depends on many systems, carriers and partners working as one. Most operators run on tools that were never designed to.

  1. 01

    Disconnected platforms

    Booking, depot, delivery and billing each live in a different system, so no one sees a shipment end to end.

  2. 02

    Manual carrier work

    Without direct carrier connections, bookings, labels and tracking updates are rekeyed by hand.

  3. 03

    Billing nobody owns

    Rate cards, partner costs, duties and COD reconciliation sit in spreadsheets and leak margin.

  4. 04

    Volume spikes

    Peak seasons and marketplace launches arrive faster than legacy systems can scale.

Platforms

Platforms we bring

Adopt one module or the whole stack. Each one is API-first, cloud-ready and shaped around your operation instead of the other way round.

Parcelmatics

First and last mile

Pickup scheduling and booking through shipment collection, depot sorting and delivery, run entirely on our cloud technology.

  • Booking and tracking over API, EDI, web and mobile channels
  • Mobile apps for couriers and depot operators: pickup, sorting and delivery
  • Collection of customs duties, VAT and cash on delivery
  • Automatic routing and address capture through map provider APIs
Parcelmatics

Courier accounting

Customer invoicing and partner billing from a flexible rate-card structure, tested against carrier, freight, customs and handling rates.

  • “Parcel partners” model: every stakeholder’s cost or revenue on each parcel
  • Configurable invoice generation for final customer invoices
  • Reconciliation of calculated charges against supplier bills
Parcelmatics

Carrier & postal integration catalog

Ready-built integrations with more than 30 carriers, working with our parcel system and Bitween.

  • Pickup and shipment booking, cancellation, rate inquiry and tracking
  • Trigger-based automation with each provider
  • A foundation for adding new carriers quickly
Parcelmatics

Warehousing & fulfilment

End-to-end order processing for providers who run stock for retailers, from receiving to allocation and pick-up.

  • Allocation by batch number, expiry date or serial number
  • Stock managed directly by the retailer over API
  • Billing for value-added services: storage, assembly and packing
Parcelmatics

Returns management

A white-labelled portal that lets logistics providers offer merchants a returns service for their end customers.

  • Order lookup against the merchant’s system, or manual entry
  • Drop-off or scheduled pickup for each return
  • Return shipping charged to the customer or absorbed by the merchant
Open-source middleware

Bitween

Integration middleware that abstracts message processing, file transfers, webhooks, scheduled tasks and APIs behind one interface, built on RabbitMQ.

  • Adopted by more than 10 clients handling millions of transactions a day
  • Monitoring, alerting and failure replay for every exchange
  • Open source, with no licensing cost
bitween.io
Track record

Delivered in Logistics

Selected work from our portfolio. Client names are shared where we have permission.

All of our work
2023

Amazon integration

A robust integration with Amazon for a leading regional parcel and logistics firm, delivered ahead of requirements and timelines.

2021

Over 40% off cloud spend

An analysis, optimization and modernization of a leading global logistics company’s cloud application footprint, cutting cloud spend by more than 40%.

2020

The integration dynamo

Integration middleware adopted by more than 10 clients, handling millions of transactions every day. It became Bitween.

2020

Last mile in a pandemic surge

A last-mile solution built for a startup in Saudi Arabia in the first months of the pandemic, to absorb the surge in shipment volume.

2019

Fulfilment operations platform

A full fulfilment operations management system with more than 15 modules, built for a France-based logistics aggregator.

Working together

Ways to engage

Start with a platform, a project, or a team. Most clients combine them as the partnership grows.

  1. 01

    Project delivery

    A defined scope delivered by a squad we lead, from discovery to launch and handover.

  2. 02

    Dedicated team

    Engineers, DevOps and cloud specialists embedded in your organization and working to your priorities.

  3. 03

    Platform licensing

    Our proven platforms, white-labelled or tailored to your operation, instead of building from zero.

  4. 04

    Managed services

    We run, monitor and improve what we build, or what you already have, under an agreed service level.

Questions

Frequently asked

Something else on your mind? An engineer will answer.

Ask us directly
Can we adopt one module instead of the whole stack?

Yes. Each module exposes its own APIs, so you can start with, for example, courier accounting or the carrier catalog and connect it to the systems you already run.

Which carriers are already integrated?

The catalog covers more than 30 carriers and postal operators, including booking, cancellation, rate inquiry and tracking. We add new carriers on the same foundation as your network grows.

Can the platform be white-labelled?

Yes. The returns portal is white-labelled by design, and customer-facing tracking and booking channels can carry your brand.

Where is the platform hosted?

In your cloud tenant or ours, on Azure, AWS, Google Cloud or Oracle Cloud, depending on your data residency and operational requirements.

See it working in your Logistics operation.

Book a walkthrough on your own use case. We show the platform working, not a slide deck, and reply within one business day.

Amman, JordanPrincess Tharwat Hassan St., Amman, Jordan
Dubai, UAEDubai Design District, Dubai, UAE